|£18,000 to £20,000 - Permanent Position|
We currently have a fantastic opportunity for a technically minded individual looking for a Technical Support role within an expanding and tremendously successful company.
Your duties will include:
• Supporting customers with technical enquiries
• Handling complaints
• Escalating to engineer's when necessary
• Taking anywhere between 30/40 calls a day
• Logging the complaints onto the system
The requirements for the role include:
• The ideal candidate will have some IT training/knowledge or even be an IT graduate
• Good knowledge of Networking and Command CMD
• A knowledge of MAC would be useful
• Excellent customer service skills
• Articulate and diplomatic
• Able to handle pressure and multi-task
• An exceptional command of the English language both written and spoken
The Technical Support role is paying a salary of £18-£20,000 dependant on experience. Package includes 20 Days Holiday, Pension, Childcare Vouchers and Incentives. You will be working shifts – 08:00 to 16:00 or 10:00 to 18:00 on a rotation plus some weekends.
This is an unrivalled opportunity to join a young but thriving company. Please apply now if you would like to learn more.
K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.