Night Porter

Buckinghamshire
£8.20 per hour - Permanent Position
Hospitality Division

A fantastic and extremely rare opportunity has arisen for a conscientious individual to join a prestigious hospitality company as a Night Porter. Based within an elegant environment and located in beautiful surroundings within the Buckinghamshire countryside, this is a marvellous job role for those who love working within this sector. Due to the location the successful applicant will require their own transport.

Responsibilities and Duties of the Night Porter:
• Ensuring public areas, such as the bar and reception, are maintained and kept clean / tidy
• Checking in / checking out, using in house systems
• Booking transport for guests attending events / weddings
• Security within the car park areas, undertaking regular walk rounds
• Assisting with wedding / party guest queries
• Accepting room service orders and making / taking sandwiches and snacks to guests
• Providing guests with fantastic service
• Ensuring the guests’ experience exceeds their expectations, encouraging repeat visits
• Follow company policies and procedures

Skills and experience required:
• Fantastic communication skills, with colleagues and guests alike
• Ability to work independently
• Previous experience within a hospitality environment
• Confidence to deal with difficult situations
• Understanding how to manage complaints and when to offer goodwill gestures
• Able to multi task and stay calm during busy periods
• Using initiative to ensure all guest requirements are dealt with correctly and proficiently

The successful candidate will possess a professional attitude, be well presented, feel comfortable dealing with a wide number of guests and understand the high standards required within this environment. This position will need energy, as well as an articulate and considered manner.

You will be required to be flexible within a varying work pattern of 4 days on and 3 days off. Completing full time hours (40 per week), the shifts will be 9pm – 7am. The company offers excellent benefits including use of their gym, sauna / steam room and golf facilities, uniform, balance of bank holidays scheduled to work and meals provided whilst on duty.

Should this vacancy sound like the opportunity you have been waiting for, we would love to hear from you.

K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Call or Email Clare
01869 247799
caddison@k2recruitment.co.uk

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