E-Commerce Sales Support Administrator

Marsh Gibbon
18,000 - 20,000 - Permanent Position
Commercial/Office Division

An exciting opportunity for an experienced E-Commerce Sales Support Administrator needed for a local contemporary fashion brand that have grown organically whilst keeping all of its core values. Salary up between 18,000 and 20,000. 20 days holiday plus Bank Holidays. Fantastic perks and benefits. Monday to Friday 8.30-5.00 with 30 minutes for lunch.

Duties:

- Supporting the company websites
- Running the on-line chat
- Dealing with all the returns
- Managing the various email in-boxes, responding to enquiries in a timely manner
- Customer service and sales focussed, handling multiple queries and complaints

Requirements for this role

- Excellent communications skills
- Proven customer service experience
- Experience of a sales administration and sales support
- Strong administration and data entry skills
- Good level of English and grammar is expected ideally with a minimum of English Language grade B or higher at GCSE
- Must have excellent IT skills including advanced Excel skills
- Experience of luxury fashion is preferred
- Own transport is essential for this role due to rural location
- Highly efficient and self-motivated
- Able to work under pressure and to tight deadlines and targets
- Able to work well as part of a team or independently

K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Call or Email Jane
01869 247799
jmorris@k2recruitment.co.uk

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