Supervisor

Cheshire
Competitive  - Permanent Position
Luxury Brand Retail Division

Our established client is looking for a Supervisor to join their fast-paced store. The brand is looking for an individual who is ready to take on new challenges and work with dedication to provide the high standard of guest experience. Based in Cheshire Oaks the position will require you to oversee the sales consultants in the store supporting the drive towards excellent customer service, quality control, stock standards and progression. A full time position this role is made up of 40 hours per week. Offering a competitive salary.

Duties of the role:
• Develop and enhance your personal brand knowledge.
• Lead the team, demonstrating the highest standard of professionalism.
• Complete opening and closing duties of the store, including cash office procedures.
• Monitor and support stock replenishment and control.
• Create a positive environment instilling an enjoyable team spirit.
• Go above and beyond to exceed any customer expectation alongside providing additional services such as gift wrapping, product ceremony and promoting loyalty schemes.
• Respond to and resolve all customer complaints, feedback and queries.
• Visit KPI’s and targets with sales consultants to promote productivity, performance and progression.
• Use and transfer to peers a range of selling techniques and methods based upon unique selling points and customer response.

You must:
• Show a passion for team leading and supporting a brand in meeting goals.
• Be able to embrace challenge and problem solve with ease.
• Hold experience working as a Supervisor within a retail environment.
• Have worked within retail for a minimum of a year.
• Work confidently alongside management to create a team engaged and prepared for all eventualities.
• Be able to manage and previous involvement working with a high turnover company.
• Support the sales consultants in your team imparting knowledge and method.
• Approach work with a “can-do” attitude.

The brand is also willing to offer a variable commission scheme, uniform allowance, and rewarding staff discount.

If you think you have the skills required to fulfill this position please apply now!

K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Call or Email Keri
01869 247799
kchappell@k2recruitment.co.uk

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